Privacy
Privacy Policy
This policy explains what information Carpet Cleaning Service collects through this website, why, and how it's handled. We're a Dublin-based, Ireland/EU business, so this policy is written with GDPR in mind.
Last updated: 19 August 2026.
What we collect
When you submit our quote request form, or contact us by phone or email, we may collect:
- Your name
- Phone number
- Email address (if provided)
- The Dublin area or property address relevant to the job
- Details you give us about the job — rooms, furniture, service required, access notes
We only collect what's needed to respond to your enquiry and provide a quote. We do not ask for payment details through this website.
Why we collect it
We use the information you provide to:
- Respond to your enquiry and provide a quote
- Arrange and carry out a booked job, including contacting you about scheduling
- Keep basic records of enquiries and jobs for our own administration
We do not use the details you submit for marketing unless you separately opt in to that, and we do not sell or rent your personal information to third parties.
Who has access to it
Information you submit is used by our team to respond to and fulfil your request. We may use third-party service providers (for example, email or form-handling tools) purely to operate this website and receive enquiries — these providers process data on our behalf and are not permitted to use it for their own purposes.
Cookies & analytics
This site may use basic analytics tools to understand overall visitor numbers and site usage (for example, which pages are viewed). Where analytics or cookies are used, they are aimed at understanding site performance, not identifying individual visitors personally. You can control or block cookies through your browser settings at any time.
How long we keep information
We keep enquiry and job details for as long as reasonably necessary to handle your request, deliver any booked work, and meet our own record-keeping and legal obligations, after which it's deleted or anonymised.
Your rights
Under GDPR, you have the right to ask what personal data we hold about you, request a copy of it, ask us to correct or delete it, and object to certain uses. To exercise any of these rights, contact us using the details below.
Contact us about privacy
If you have any questions about this policy or how your data is handled, contact us at contact@carpetcleaningservice.ie.
You also have the right to lodge a complaint with the Data Protection Commission (dataprotection.ie), Ireland's supervisory authority for data protection.